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Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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Extend Warranty

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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You Already have 1 Year

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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How to Use

How to use

TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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You Already have 1 Year

Register your Nuuk FOLDE and Unlock your 3 Month Extended Warranty

How to Videos

How To Use

How to Clean

TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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Extend Warranty

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You Already have 1 Year

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

Extend Warranty Check Now

Extend Warranty

Click, Register, Boom! Warranty Extended

You Already have 1 Year

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How to clean

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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Click, Register, Boom! Warranty Extended

You Already have 1 Year

Register your Nuuk LIT and Unlock your 3 Month Extended Warranty

How to Videos

How To Use

How to clean

TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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You Already have 1 Year

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How to Use

How to use

TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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How to Use

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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How to Videos

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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You Already have 1 Year

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How to Videos

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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You Already have 1 Year

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How To Use

How to clean

TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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You Already have 1 Year

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

Know your Fans

BFF
FOLDE
HALO
LIT
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01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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TROUBLESHOOTING FAQs

01Is the BFF fan safe to use around children and pets?

It's not really meant for little kids, you know? Like, the manual says kids under 5 shouldn't use it. And if kids are using it, make sure someone's watching them. Also, keep hair and loose clothes away from the fan so they don't get caught in it.

02What is the battery capacity, and how long does it last on different speed settings?

Okay, so the Nuuk BFF has a 3600 mAh battery. Now, how long it lasts depends on how you're using it, right? If you're using it on a low speed (like level 20), you're looking at around 10 hours without the IceTouch™ on, or about 2 hours and 10 minutes with it. Crank it up to level 40, and you'll get around 7 hours and 15 minutes without cooling, or 2 hours with it. At level 60, it's about 4 hours and 50 minutes without, or 1 hour and 45 minutes with. Level 80 gives you around 3 hours and 30 minutes without cooling, or 1 hour and 30 minutes with. And if you're going full blast at level 100, you'll get about 2 hours and 45 minutes without IceTouch™, or 1 hour and 20 minutes with. Just keep in mind that those times can change a little depending on how much you're using the IceTouch™ cooling.

03Can I charge it with any wire/adapter?

Yes! The universal Type-C charging supports multiple power sources, including power banks, wall sockets, and laptops. However, do not use adapters that exceed the DC 5V 2A specification. For optimal performance, we recommend using the Nuuk Charging Cable included in the package.

04How will I know when my BFF is fully charged?

When charging, the display lights up, and the % sign blinks slowly. Once the battery reaches 100%, the % sign remains solid.

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01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01"My Nuuk FŌLDE is not turning on"

If your Nuuk FŌLDE is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02"No air is coming out of my Nuuk FŌLDE"

This may be because your Nuuk FŌLDE is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

03How long should I charge my Nuuk FŌLDE for?

For a full charge you should charge your Nuuk FŌLDE for 4 hours.

04Why is my Nuuk FŌLDE shaking and wobbling?

It is possible that the Nuuk FŌLDE has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

05The battery indicator of my Nuuk FOLDE is turning off after a few seconds while charging

Don't worry at all. This is a battery optimisation feature. If you want to see the battery status again, just press the red button and you'll be able to see the charge level of your fan.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk HĀLO is not turning on

Ensure that the power cord is securely plugged into the fan. Please also double-check that the mains voltage matches the specifications listed on the fan's rating label.

02My Nuuk HĀLO is a bit noisy and shaky

Give it some solid ground to stand on – a flat, level surface is key. Also, keep foreign objects far away from the air inlet and outlet – they might be causing the ruckus.

03My Nuuk HĀLO is shaking and wobbling

It is possible that the Nuuk HĀLO has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling. A flat, level surface is key.

04My Nuuk HĀLO’s remote has gone MIA or is feeling sluggish

If you’ve lost the remote, don’t worry. The HĀLO has a touch panel that can easily be used to control the fan. If it’s feeling a bit sluggish, it sounds like it's time to check the battery. Your remote is powered by a CR2025 button cell. Flip that remote, pop open the battery compartment, and slide out the battery tray. Swap in a fresh CR2025, ensuring you match the polarity. Snap that tray shut, and you're back in business.

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TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.

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How to Videos

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How to clean

TROUBLESHOOTING FAQs

01My Nuuk LĪT is not turning on

If your Nuuk LĪT is not turning on it may be because it is not charged. In this case, use any Type-C charger to recharge the fan and try turning it on again after it is sufficiently charged.

02The remote of my Nuuk LĪT is not working

Steps To use LĪT remote: Step 1: Press and hold power switch on the fan head for 2 seconds, the remote can only be used after the fan is switched on manually. Step 2: Make sure the PET film is removed from the remote. Step 3: Point the remote towards the fan head and is in the workable distance i.e. Less than 3 metres. Also ensure that there is no obstruction between the fan and remote. If you switch off the Nuuk LĪT from the power button at any point, you will need to press the power button again to ensure that the remote functions as normal.

03No air is coming out of my Nuuk LĪT

This may be because your Nuuk LĪT is off or because the battery is not charged. Try turning it on by pressing the power button on the fan. If it is still not turning on, try putting it on charge using any Type-C cable. After it is sufficiently charged try turning it on again.

04How long should I charge my Nuuk LĪT for?

For a full charge you should charge your Nuuk LĪT for 6 hours.

05Why is my Nuuk LĪT shaking and wobbling

It is possible that the Nuuk LĪT has been placed on an uneven surface or there is something stuck on the bottom of the fan that is causing the imbalance. Check the surface it is placed on and the base of the fan and make sure they are clear and level to ensure wobble-free cooling.